During an IEP meeting, the parents are frustrated about test results. Which statement from an IEP team member best affirms the parents' feelings?

• A. We understand your concerns; however, given the test results and teacher and classroom observations, Travis meets the criteria for a specific learning disability.
• B. We believe Travis has a specific learning disability.
• C. According to IDEA, Travis does not meet the grade-level standards in more than one area.
• D. In our opinion it is more than evident that Travis has a specific learning disability, and we believe he would benefit from special education services.

Answer: (A)

Understanding how to respond empathetically and with data during IEP discussions.

This option best affirms the parents' feelings because it begins with “We understand your concerns,” which validates what they’re experiencing. It then connects those feelings to objective information—test results and classroom observations—showing that the team is listening and also relying on data to explain the next steps. Saying that Travis “meets the criteria” for a specific learning disability communicates a determination based on established criteria, not a personal judgment, which keeps the conversation collaborative and transparent. This balance of empathy and evidence helps maintain trust and partners with families rather than creating defensiveness.

Other statements either jump to a conclusion without validating the parents’ emotions, or frame the determination in a way that feels like a diagnosis or opinion rather than a data-driven conclusion. That can come across as dismissive or confrontational, making an already tense moment harder for families.